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You can contact us using the contact form on this web site or you can email us using our support email address that you received an email from while registering. We don’t offer any phone or live chat support at this time but if necessary we may call you to get more detail, so please […]

Currently, these are fully supported platforms over their API, EDI and custom FTP connections: In addition, we are currently working on supporting these platforms and they will be active in a few weeks: Other than these platforms, we can also support your other platform needs using Web Scraping and Web automation if they don’t have

To manage your account, click on the Account menu as shown below. In the account management window, you can update your profile, change your email, and reset your password. If you forgot your password, you can use the “Forgot Your Password?” link. If you haven’t received an email titled “Confirm Your Email”, you can use

Reports screen gives more details about the dashboard screen. When a platform name under the reports menu, the reports for that platform is opened and the information can be filtered by date. The available reports include Inventory, Purchase Order, Shipping (ASN), and Full Event Log. Additionally, the screen features a search function and pagination controls,

The Dashboard displays key information, including the current date, active channels, WMS connection status, and activity details for each active channel. Additionally, platform-specific actions can be performed using the pop-up menus, accessible by clicking the three dots on each channel’s box. The image above presents the available actions for Wayfair. Typically, these actions execute automatically

In Settings > Manage Users screen, there are two types of users. Admins and regular users. New users needs to register their emails and confirm the email that they received. On the other hand, this is not enough for them to access the system without approval of an admin. For this reason, when the users

This tutorial will walk you through setting up and configuring your platforms, WMS, and EDI settings step by step. Follow along to ensure a smooth integration. Please keep in mind, when you create an account with us, we will create a subdomain for you, such as demo.furnituremultichannel.com in this tutorial, and we will assign your